About a day or so ago I exchanged a couple of brief notes via Twitter with edublogger par excellence Clay Burrell regarding the Flock browser. I mentioned that I liked Flock but was disappointed that I could not post directly to my self- hosted Wordpress blog. It has trouble recognising the api I think. Prior to that I could post directly to my old Blogger blog. It is a neat tool as you automatically gather the urls and images into the post via Flock’s excellent feature set.
Well, I was glancing through my tweets this morning and here is this tweet from the Flock team asking how can they help with my Flock problem. That is amazing. I wasn’t even following Flock.
Think about it. If I had commented on my Mac or something to do with Microsoft Office would I have received a tweet from those organisations? I replied and I now await their response.
Update: Monday 24th March. Flock replied to my twitter response and provided me with the email address of one of their staff members. Excellent service!
March 23rd, 2008 at 2:05 pm
Wow indeed. That’s customer care
Tweet me if they fix it?
You’ve got a really nice space here, by the way, populated with first-rate writing, thinking, creativity.
March 24th, 2008 at 7:33 am
Hi Clay,
Thanks for the comment and also the compliment. Much appreciated. I will keep you up to date re Flock. I had just checked in to my email to reply to Flock and your post came up for moderation. I will keep you posted,
Cheers, John.