Thoughts on teaching, technology, learning and life in an era of change.
Presentation at Singapore Airlines Training Centre
April 19th, 2008

Last Thursday  morning I conducted a two hour presentation~workshop at the Singapore Airlines Training Centre, the home of the world famous Singapore Girl where the newly recruited attendants are trained. When I had worked at ICUS eLearning I had led the design for some eLearning materials for Singapore Airlines. The online courses had covered areas such as ticketing procedures and cargo handling.

Staff of the SIA Training Centre

I worked with Line Yeo, an instructional designer and senior officer with Singapore Airlines, during the development of the online courses. I first met Lina following a presentation I gave to a post-graduate class of Masters’ students in Instructional Design at the National Institute of Education, Singapore, back in July 1999. She was a member of the class which was taught by Dr Cheung Wing Sum. Wing had also taught me at the University of Wollongong during my own Masters’ Degree in 1994.

Staff of the SIA Training Centre

Lina caught my presenatation at NTU last February and asked if I could repeat the presentation for her colleagues at the SIA Training Centre. I adapted the presentation and materials to focus on the corporate sector. The presentation considered how SIA could deploy social networking tools within its various divisions and scattered international offices to develop collaborative communities. We also looked at how other airlines, such as SouthWest Airlines are using tools such as blogs and even Twitter to reach out to its customers.

Staff of the SIA Training Centre

Following the presentation I had a chat with staff and shared stories of my times in Singapore and experiences on their aircraft. I quite enjoyed the chat and it certainly raised some very sentimental and nostalgic moments for myself. I have lost count of the number of times I have flown with SIA. I am most fortunate indeed. We then retired to the canteen for morning tea. Trainees and staff were present and I grabbed the chance to take some photographs.

Relaxing in the canteen

The training centre’s canteen ~ note how the food stalls deploy SIA’s trademark font

Newly recruited SIA flight attendants ~ future Singapore Girls

Flight engineers relaxing in the canteen

The wonderful staff at Singapore Airlines, in particular Khee Boon, Linda, Catherine and also Lina, took excellent care of me during the visit. I really felt quite at home there. Everyone was courteous, friendly and very helpful.

3 Responses to “Presentation at Singapore Airlines Training Centre”

  1. Mac Meetup in Singapore, April 18th, 2008. Says:

    [...] a variety of Macs present, a few cameras and a pair of B&O earphones that I had received from Singapore Airlines as a gift. The old hands lend share some sage [...]

  2. Emerging technologies ~ ITSC workshop Says:

    [...] together once more later in the year. I did some work with NTU, the Hwa Chong Institution and Singapore Airlines. Not bad for a school teacher. It has been a good year indeed. I am most fortunate. I am proud of [...]

  3. jhonyparker Says:

    E-learning made things looks pretty easy. This e-learning put to an end to the traditional way of learning with books and pens replacing electronic devices such as laptops, palmtops and note books etc.